You could also have tried to create a copycat on purpose. You could have previously created a profile and forgotten about it when you registered for a new one. GOOGLE BUSINESS PROFILES THAT ARE INACCURATE OR DUPLICATEĭuplicate listings can occur for a variety of reasons. Lastly, the same review may not be posted by multiple accounts owned by the same user.ģ. If the user who left the review does not live in the vicinity of the business, it will be flagged as spam. If the same review appears on other sites such as Yelp or Bing, it will be flagged as well. It is also a violation to request or post reviews from customers in bulk or to financially incentivize users to leave a review.īecause Google prefers genuine reviews, fake reviews (also known as astroturfing) are a major issue. Writing a review for your own company or having all of your employees write reviews is considered biased and will result in a warning. If a user's response to a review contains a link, Google will also remove it. Because Google does not want people to use reviews to build links, URLs are not permitted.
If your review contains a URL or phone number, it will be flagged as violating Google's policy and will be removed. THE REVIEW INCLUDES A LINK OR A PHONE NUMBER Here are some of the most common culprits that could be preventing your reviews from being displayed:ġ. Google, like legitimate reviews, wants honest business profiles that meet its criteria. It's also possible that there are issues with your Google Business Profile that are preventing your reviews from appearing. These rules specify what your review may and may not include, who may write a review, and what content is prohibited or restricted. Google has strict review policies in place. WHY ARE YOUR GOOGLE BUSINESS PROFILE REVIEWS MISSING? So, what's the deal with your reviews being missing? Let's look at the most common reasons why your Google Reviews are being flagged or may not be showing up.
In other words, reviews are being scrutinized by a filter algorithm to ensure they are genuine. "Google employs automated spam detection methods to remove reviews that are most likely spam." Although legitimate reviews are occasionally removed inadvertently, these spam prevention measures help improve people's Google experiences by ensuring that the reviews they see are authentic, relevant, and useful. A Google spokesperson responded in a recent statement that: If you go to the Google Business Profile Forum, you'll find a long thread of user complaints about the problem. Users are leaving reviews, but they are not being published. Many users have recently noticed that their Google Business Profile local reviews are no longer visible.
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